Privacy Policy

Last updated December 24, 2024

Who We Are

Welcome to estungkaradigital.com (the “Website”). PT. ESTUNGKARA DIGITAL MANDIRI (“we,” “our,” “us”) is a professional outsourcing studio specializing in 3D art services for the gaming and entertainment industries. Based in Malang, East Java, Indonesia, we are dedicated to delivering high-quality results to meet your project needs. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our Website or use our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.

1. Personal Information We May Collect

We collect information that you provide directly to us, as well as data automatically collected through your interaction with our Website. This includes:

a. Information You Provide Directly:

  • Name
  • Email address (e.g., hello@estungkaradigital.com)
  • Phone number (e.g., +6281 5754 58247)
  • Address (e.g., Jl. Perum Joyo Grand No.1 Blok i1, Merjosari, Lowokwaru, Malang City, East Java 65144)
  • Any other information you provide through contact forms or direct communication

b. Information Collected Automatically:

  • IP address
  • Browser type and version
  • Pages visited and time spent on our Website
  • Device type and operating system

c. Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your browsing experience and gather information about how you interact with our Website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services
  • To respond to your inquiries and communicate with you
  • To send you updates, promotional materials, and other relevant communications
  • To comply with legal obligations
  • To analyze Website usage and enhance user experience

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our Website and providing services, subject to confidentiality agreements.
  • Legal Compliance: If required by law or in response to valid legal requests (e.g., subpoenas or court orders).
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete your information
  • The right to object to or restrict certain data processing activities
  • The right to withdraw your consent at any time
  • The right to lodge a complaint with a data protection authority

To exercise your rights, please contact us at hello@estungkaradigital.com.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies before submitting any personal information.

8. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take immediate steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@estungkaradigital.com
Phone: +6281 5754 58247
Address: Kantor Estungkara Digital, Jl. Perum Joyo Grand No.1 Blok i1, Merjosari, Lowokwaru, Malang City, East Java 65144

By using our Website, you acknowledge that you have read and understood this Privacy Policy.