Last Updated: August 9, 2026

At Estungkara Digital, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, contacting our team, or working with us.

This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and communication channels.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. About Estungkara Digital

Estungkara Digital is a digital production studio based in Malang, Indonesia, specializing in 3D production and digital creative services for games, animation, film, and other visual projects.

Our services include:

• Game Asset Production
• Environment & World Building
• Animation & Film Production
• Printable Assets
• Hard Surface & Organic Modeling
• Costume Production

This Privacy Policy applies to information collected through our website and related communication channels operated by Estungkara Digital.

2. Information We Collect

We may collect information that you voluntarily provide when interacting with our website or contacting our team.

This may include:

Contact Information

• Name
• Email address
• Phone number
• WhatsApp number
• Company or studio name
• Job title or professional information

Project Information

When you contact us regarding a project, you may provide:

• Project descriptions
• Production requirements
• Technical requirements
• References
• Project timelines
• Budget information
• Files or other materials relevant to the project

Please only provide information that is necessary for us to understand and respond to your inquiry.

3. How We Use Your Information

Information provided to Estungkara Digital may be used to:

• Respond to inquiries and requests
• Discuss potential projects and collaborations
• Prepare project proposals or quotations
• Understand your production requirements
• Provide customer support
• Communicate about ongoing projects
• Improve our services and website
• Maintain business and communication records
• Respond to career or collaboration inquiries

We do not use your information for purposes unrelated to the reason it was provided without an appropriate legal basis or permission where required.

4. Project & Confidential Information

We understand that information shared during a production discussion may contain confidential project details.

Any project information, references, concepts, files, or materials provided to Estungkara Digital for the purpose of discussing or executing a project will be treated responsibly and used only for legitimate business and production purposes.

Where a project requires additional confidentiality protection, the parties may establish a separate Non-Disclosure Agreement (NDA) or other contractual arrangement.

5. Communication Through WhatsApp

Our website may provide a link to communicate with Estungkara Digital through WhatsApp.

When you choose to contact us through WhatsApp, information you provide through that platform will also be subject to WhatsApp’s own privacy policies and terms.

We recommend avoiding sending highly sensitive personal information through public or unsecured communication channels unless it is necessary for the project.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, understand visitor interactions, and improve the overall user experience.

Cookies may be used for purposes such as:

• Essential website functionality
• Website performance
• Visitor analytics
• Understanding website usage
• Improving website content and navigation

If third-party analytics or other services are implemented on our website, those services may collect information according to their own privacy policies.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Note: If your current website does not use Google Analytics, Meta Pixel, advertising cookies, or similar tracking tools, you can remove those references and keep only the essential-cookie section.

7. Third-Party Services

Our website may contain links or integrations to third-party platforms, including but not limited to:

• WhatsApp
• Instagram
• Google Maps
• Other external platforms or services

These third-party services operate independently from Estungkara Digital and may have their own privacy policies and terms of use.

We encourage visitors to review the privacy policies of third-party services before providing them with personal information.

8. Data Sharing

Estungkara Digital does not sell or rent your personal information to third parties.

We may share information only when reasonably necessary for legitimate business purposes, such as:

• Working with authorized service providers
• Managing website infrastructure
• Communicating with project partners
• Providing requested services
• Complying with applicable laws or legal requirements

When third parties process information on our behalf, we take reasonable steps to ensure that the information is handled appropriately.

9. Data Security

We take reasonable technical and organizational measures to protect personal information from:

• Unauthorized access
• Unauthorized disclosure
• Misuse
• Alteration
• Loss
• Destruction

However, no internet-based system or method of electronic transmission can be guaranteed to be completely secure.

Under Indonesia’s Personal Data Protection Law, personal data controllers are required to protect personal data and prevent unauthorized processing and access.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Responding to inquiries
• Managing project communications
• Providing services
• Maintaining business records
• Meeting legal or contractual obligations

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.

11. Your Privacy Rights

Depending on applicable laws and circumstances, you may have rights regarding your personal information, including the right to:

• Request information about personal data we process
• Request correction of inaccurate information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Request limitation of certain processing activities
• Object to certain processing activities
• Request access to your personal information

Under Indonesia’s UU No. 27 Tahun 2022, individuals have various rights concerning their personal data, including rights relating to access, correction, withdrawal of consent, limitation of processing, and other forms of control over their personal data.

To exercise a privacy-related request, please contact us using the information provided below.

12. Children’s Privacy

Our website and services are primarily intended for businesses, studios, professionals, creators, and individuals seeking digital production services.

We do not knowingly collect personal information from children without appropriate authorization or legal basis.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

13. Portfolio and Project Information

Estungkara Digital may showcase selected completed projects, artwork, renders, or production work through our website, portfolio, and social media channels.

We will not intentionally publish confidential client information, unreleased materials, or private project assets without appropriate authorization.

Where a project is subject to confidentiality requirements or an NDA, we will respect those restrictions.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our services
• Website functionality
• Third-party integrations
• Business operations
• Applicable laws and regulations

When changes are made, the updated version will be published on this page together with the latest revision date.

We encourage visitors to periodically review this page for the latest information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Estungkara Digital handles personal information, please contact our team.

Estungkara Digital
Malang, Indonesia

WhatsApp: +62 821-4215-9494
Email: hello@estungkaradigital.com

For privacy-related requests, please include sufficient information for us to understand and respond to your request.